Welcome to the website: www.magri.com (hereinafter referred to as the “Site”).
BEFORE USING THE SITE, PLEASE READ CAREFULLY THE FOLLOWING GENERAL CONDITIONS WHICH GIVE THE USE (BELOW THE “TERMS OF USE” BELOW).
These Terms of Use govern access to the Site and the services available through the Site (hereinafter the “Services”) and regulate its use. Use of the Site and the Services implies full acceptance by the User of all the Terms of Use, the guidelines and other applicable provisions (among which is included, by way of non-exhaustive example, also the policy on the protection of personal data referred to in Article 14 below; the User acknowledges the binding nature of these provisions. When registering on the Site and subscribing the Services, the user (hereinafter the “User”) is asked to accept the Terms of Use.
Use of the Website and the Services is permitted only if the User, while registering on the Site or subscribing to the Services, expressly accepts to comply with the applicable legislation and the provisions set forth in the Conditions of Use. If the User does not intend to accept the Terms of Use and comply with the applicable regulations, the User is requested not to register and not to use the Services. Magrì may periodically modify the Terms of Use if it deems it appropriate. In this case, Magrì will publish the updated version of the Terms of Use on the Site, replacing the “last modified” date with the date of the update. Users are invited to consult the terms and conditions of use on a regular basis. The use of the Site and the Services after the date on which these changes have been made implies acceptance by the User of the updated version of the Terms of Use. If the User does not accept these changes, please do not use the Website.
1. Company information
1.1 The Website and its contents are designed, managed and administered by the company Magrì by Globalsolutions srl, with registered office in Via Vittorio Veneto, 204 – 80054 Gragnano (NA), VAT number 07298041216, Fiscal Code and registration number of the Companies of Naples, Registration to the REA NA-874524, share capital of 100,000.00 Euro, fully paid up.
2. Age requirements
2.1 The Services are not intended for persons under eighteen (18) years (or in any case minors under the law of their country). Users who are not of the requested age are requested not to register and not to subscribe to any Service. If you become aware of the fact that you have not completed eighteen (18) years or the age in your country to be of age (or voluntarily declared false about your age during the registration process), Magrì by Globalsolutions srl (hereinafter the “Magrì”) will immediately cancel the eventual registration or subscription of the User and interrupt the provision of the Services.
3. Registration and subscription of the Services
3.1 The User may register or subscribe to the Magrì Handbags Services available from time to time on the Website.
3.2 Upon registration or subscription of the Services, the User is required to provide accurate and truthful information. The User agrees to promptly inform Magrì in the event of any changes to the information provided at the time of registration or subscription in order to ensure that the same User can receive messages sent by Magrì avoiding that such messages are incorrectly transmitted to third parties.
3.3 If the User is registered with a Service that requires prior authentication (for example, an Account or a Wish List), the User agrees to immediately inform Magrì if he suspects that there has been unauthorized access to his account or that your password has been violated. The responsibility deriving from the use of the account remains exclusively with the User, provided that such use is imputable to it or derives from the failure by the User to adopt adequate password protection measures.
3.4 Without prejudice to any other remedy provided for by the applicable legislation and the Conditions of use, in case of violation by the User of the provisions contained in the Terms of Use, Magrì will have the right to cancel the User’s registration or subscription, block the ‘account and / or deny, limit, suspend or terminate the User’s access to the Site and the Services.
4. Duration and Termination
4.1 The registration of the User to the Site, or its subscription of one or more Services, will be effective when the relative procedure is completed.
4.2 These Terms of Use, and any subsequent versions of the same that should be published on the Website, will be effective for the entire period in which the User makes use of the Website or the Services.
4.3 The User has the right to withdraw freely and at any time from the registration to the Site or from the subscription of a Service, without having to justify the reason;
4.4 Magrì has the right to terminate or suspend the registration of the User at any time or the subscription of a Service by the User, with immediate effect and at its discretion, in case of serious breach by the User of the provisions contained in the Conditions of use, without prejudice to any other statutory rights. Magrì will inform the User of the resolution or suspension, depending on the case, by communication sent by e-mail or by post. The registration or subscription of the User will be disabled.
5. Electronic services
5.1 For the provision of part of the Services, it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone).
5.2 The User accepts the possibility of being contacted by Magrì for communications relating to the Services by SMS, e-mail or other electronic technology, and recognizes that, in some countries, the use of mobile communication services may involve, by the provider of communication services, the application of costs borne by the User; these costs remain the exclusive responsibility of the User.
6. Protection of industrial and intellectual property rights
6.1 With the terms “Site” and “Material” we mean, by way of example and not exhaustively, the software, the implementation and use of the Site, the layout, the structure and the organization of the contents of the Site, as well as any material reproduced therein and / or made available to the public, including, in particular, the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, design, distinctive signs, logos, trademarks, distinctive elements defined as trade dress or any other Material reproduced and / or made available through the Site (“Materials”).
6.2 The Material present on the Website, in whole or in part, including – by way of example but not limited to – trademarks, domain names, designs and models, patents and copyrights, are protected and are ownership of Magrì. All rights on them, internationally, are reserved.
6.3 All trademarks, trade names, logos, design and other distinctive signs reproduced on the Website, even if not registered, are trademarks or service marks of Magrì. All domain names used on the Site and / or connected to it belong, or are authorized by Magrì, which manages it internationally.
6.4 The Website is intended for private use, for personal and non-commercial purposes; the Material presented on the Website is for informational and / or promotional purposes only.
6.5 It is not permitted to carry out, in any form and / or in any way and for any purpose, even in part, any of the following operations concerning the Site, any Material present on the Site or the related software: reproduce (except for reproduction for personal and non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add, or otherwise modify, create and / or use derivative or otherwise inspired works, sell or take part in any kind of sale. The download or copy, if authorized in writing by Magrì, does not entail the purchase, by the User, of any right, title or interest, on the Material or software.
6.6 Magrì is committed to preserving, asserting and protecting its intellectual property rights throughout the world and to firmly oppose any violation of the same in order to ensure that its precious assets are securely preserved and fully respected. Any use not expressly permitted under these Terms of Use must be considered prohibited. Magrì’s failure to appeal to an eventual remedy, be it of a judicial or extrajudicial nature, does not constitute in any case a tacit consent or a tolerance in relation to any violation of the terms of use of the Website and / or rights intellectual property of which Magrì has ownership and / or availability.
7. User Material
7.1 The User acknowledges and accepts that any proposal, project, idea, concept, photograph, contribution or any other content and material (with the exception of personal data) that is communicated or transmitted to Magrì through the Website or by any other means (hereinafter the “User Material”) is not to be considered as reserved material. By sending the User Material, the User grants to Magrì the right, in a non-exclusive way and at international level, to copy, reproduce, publish, communicate, distribute or otherwise use, in whole or in part, said Material User, for the entire duration of the protection period recognized by the law, for advertising, promotional or product development purposes.
7.2 Magrì is not required, and will not be held in the future, to: (i) keep any User Material reserved; (ii) pay a fee for using the User Material or in any case related to it; (iii) acknowledge the transmission of the User Material and / or confirm receipt thereof.
7.3 The User declares and guarantees that the User Material does not violate third party rights deriving from legal regulations and / or contractual relationships, such as – by way of example but not limited to – copyrights, trademarks, patents, trade secrets, rights confidentiality or any other proprietary or personal right.
7.4 With the transmission of the User Material, the User acknowledges the right (but in any case not the obligation) of Magrì to copy, reproduce, publish, communicate, distribute or use in any other way, in whole or in part, said User Material, for any purpose, including, but not limited to, the purpose of advertising, promotion or development of products or other commercial purposes, without this implying any right of the User, or any third party, to receive any compensation. The User is, and remains, fully responsible, in an exclusive way, for any content of the User Material.
7.5 Magrì reserves the right to refuse or eliminate, even without motivation, the User Material, including the hypothesis in which it considers such User Material in violation of the Terms of Use or offensive, illegal or such as to be able to violate the rights of third parties , cause damage to third parties or threaten the safety of third parties.
8. Links to other websites
8.1 The Site may contain links to other websites. Magrì does not exercise any control over these websites and is not responsible, can not be held responsible for, access to third-party websites or their contents.
8.2 The presence of links to other websites, as well as the presence of references to information, products or services of third parties in links to the Site, does not constitute approval, in any way and under any circumstances, by Magrì, of the aforementioned websites, information, products or services, nor can it be interpreted as such. Any question or comment related to the websites in question must be addressed to the operators of the same.
8.3 Except with the prior written consent of Magrì, the User is not authorized to frame the Site on other websites or to create links to any part or page of the Website and / or to the Material or any part of it.
9. Authenticity of “Magrì” brand products
9.1 The “Magrì” branded products promoted on the Site are made with the best materials and are all MADE IN ITALY.
10. Warranty exclusion
10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, ITS CONTENT AND SERVICES ARE PROVIDED FREE OF CHARGE, AS IS (AS “AS IS”) AND TO THE EXTENT OF AVAILABILITY. MAY BE NO WARRANTY IN RELATION TO THE SITE, ITS CONTENT OR SERVICES, WHICH ARE EXEMPLARY AND NON-EXHAUSTIVE – POSSIBLE GUARANTEES FOR CONTINUITY AND ABSENCE OF INTERRUPTIONS OR OPERATING ERRORS, FOR PROTECTION WITH RESPECT TO HARMFUL PROGRAMS (WHICH VIRUSES) , BUG, MALWARE OR SIMILAR), FOR ADEQUACY FOR CERTAIN PURPOSES, AND ANTI EXCLUDES EXPRESSLY ANY WARRANTY IN THIS SENSE.
10.2 BECAUSE THE SERVICES ARE OFFERED FOR FREE MAGRI ‘, IT WILL BE ADOPTED TO DO SO THAT THE INFORMATION IS AVAILABLE THROUGH THE SITE ARE ACCURATE AND UPDATED. HOWEVER, MAGRI MAY NOT IN ANY CASE GUARANTEE THE ACCURACY OF SUCH INFORMATION OR THAT THESE INFORMATION IS NO ERROR OR OMISSION AND EXPRESSLY EXPRESSES ANY WARRANTY OR LIABILITY IN THAT SENSE. YOU MAY RESERVE THE RIGHT TO UPDATE AND / OR MODIFY THE CONTENT OF THE SITE AT ANY TIME WITHOUT NOTICE AND WITHOUT INCORRECTING IN ANY RESPONSIBILITY.
11. Limitation of liability
11.1 IN CERTAIN COUNTRIES, THE LIMITATIONS OR EXCLUSIONS OF LIABILITY SET FORTH BELOW INDICATED MAY NOT BE ADMITTED, EVEN IN PART. THEREFORE, IF IT WAS PROVIDED FOR BY APPLICABLE LAW, THE CONTENT OF THIS ARTICLE MAY NOT APPLY TO YOU.
11.2 THE USER IS RESPONSIBLE FOR THE EVALUATION OF THE INFORMATION AND CONTENT OF WHICH IS GIVEN TO KNOWLEDGE THROUGH THE SITE. USE OF THE WEBSITE ALLOWS THE ASSUMPTION OF ALL RELATED RISKS AND THE USER ASSUMES EVERYONE AND ANY LIABILITY FOR ANY INTERRUPTIONS IN ITS USE, LOSS OF DATA AND COSTS RELATED TO THE ASSISTANCE AND MAINTENANCE OF HARDWARE AND / OR SOFTWARE USED IN CONNECTION WITH THE SITE.
11.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE USER AGREES TO EXEMPT SIN D’HOUR MAGRI ‘, THE HOLDERS OF THE RIGHTS LICENSED AT MAGRI’, THE SUPPLIERS OF SERVICES, THE REPRESENTATIVES, THE DIRECTORS OR THE DIRECTORS OF MAGRI ‘, FROM ANY LIABILITY TO ANY TITLE, FOR ANY POSSIBLE DAMAGE, INCLUDING, FOR ANY EXEMPLARY AND NON-EXHAUSTIVE, ANY DIRECT OR INDIRECT DAMAGE OF ANY KIND, LOSS OR EXPENSES, WHICH ARE DUE TO, OR OTHERWISE, THE USE OF THE SITE, SERVICES, OF THE CONTENT OF THE SITE OR ITS RELATED, OF ANY LINKED SITES OR OF THEIR USE AS WELL AS POSSIBILITY FOR ANYONE FOR USE, OR CONNECTED TO ANY MALFUNCTION, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAYED OPERATION OR DELAYED TRANSMISSION, VIRUS INFORMATICO OR MALFUNCTIONING OF THE LINE OR OF THE SYSTEM, EVEN IN THE HYPOTHESIS IN WHICH THE SUBJECT WAS ABLE TO KNOW THE POSSIBLE TO CHECK FOR SUCH DAMAGES, LOSS OR COSTS.
11.4 IT IS UNDERSTANDING THAT NONE OF THESE TERMS OF USE CONTAINS ANY EXCLUSION OR LIMITATION (I) OF MAGRI’S LIABILITY IN CASE OF DEATH OR PERSONAL INJURY; (II) OF MAGRI’S LIABILITY IN CASE OF DOLO, FALSA DECLARATION OR SERIOUS FAILURE AND / OR (III) OF ANY OTHER LIABILITY THAT THE LAW DOES NOT PERMIT TO EXCLUDE OR RESTRICT.
12. Indemnity
12.1 To the maximum extent permitted by applicable law, the User agrees to hold and indemnify Magrì, each company controlled by it or connected to it, as well as the respective managers, representatives, shareholders and employees, from any and all loss, liability or claim o judicial request (including the related legal expenses to a reasonable extent) that is advanced by a third party and due to the use by the User of the Site and the Services, or in any case deriving from them, in violation of the Terms of Use, the violation of the aforementioned Terms of Use, the violation of the declarations and guarantees made by the User pursuant to these Terms of Use and / or the fact that the User Material provided through the Services involves Magrì responsibility towards third parties .
13. Applicable law – Jurisdiction
13.1 The Terms of Use, as well as any non-contractual obligation arising therefrom or related to them, are governed by the rules of Italian law and must be interpreted according to it (with the exception of the rules on private international law); the application of the mandatory rules of the User’s place of residence remains unaffected. All disputes arising, or relating to the Terms of Use or any non-contractual obligation arising therefrom or relating to them, will be exclusively devolved by the Italian courts or by the courts of the User’s place of residence if it imposes an imperative rule provided for by applicable law.
14. Protection of personal data
14.1 Before uploading or providing personal data on the Site, please read the privacy policy of Magrì carefully regarding the protection of personal data available here.
General conditions of Sale
1. General provisions
2. Identification of the seller
3. Information relating to the products and their availability
4. Price
5. Conclusion of the contract
6. Method of payment
7. Transportation and delivery
8. Confirmation of delivery and delivery
9. Packages or packagings
10. Right of withdrawal
11. Customized products
12. Replacement of products
13. Defects of conformity
14. Guarantee of authenticity and intellectual property rights
15. Applicable law and jurisdiction
16. Contacts
1. General provisions
1.1 These general conditions of sale (hereinafter, “General Conditions”) govern all sales of Magrì products (hereinafter, “Products” or “Product”) concluded remotely on the website www.magrì.com / shop (of followed, the “Site”).
1.2 The distance selling service governed by the General Conditions is reserved exclusively for consumers (hereinafter, “Customers” or “Clients”); for ‘consumers’ we mean the physical persons, over 18 years, who act for purposes unrelated to their commercial, entrepreneurial, craft or professional activity.
1.3 The language used for the conclusion of sales contracts through this Site is Italian.
1.4 Customers are required to read carefully the General Conditions, available on the Site, in order to get to know them, to memorize them and to reproduce them. Magrì (as defined below) will transmit a copy of the General Conditions to the Customer pursuant to the provisions of article 5.10 of these General Conditions. The contracts concluded with the Customers will be filed by Magrì for the period required by current legislation.
2. Identification of the seller
2.1 The seller is Magrì by Globalsolutions s.r.l. (“Thin”).
3. Information relating to the products and their availability
3.1 The information relating to the Products, together with the Product codes and their price, are available on the Website.
3.2 The Products available on the Site represent a selection of items normally available in stores; However Magrì does not guarantee the Customer that the Products available on the Website are also present in the stores. The graphic representation of the Products displayed on the Site could be different from reality; the Customer must therefore rely solely on the description of the Product and the characteristics of the same on the Site.
3.3 Magrì reserves the right to limit, at any time, the quantity and / or type of Products that can be purchased on the Site. The style, models and colors of the Products described on the Site may be changed without notice. During the purchase process, if it is not possible to process the order due to the unavailability of the ordered Product, the Customer will be notified by an automatic message. Magrì is not responsible towards the Customer in case of non-availability of a Product if this occurs before the conclusion of the contract.
3.4 The Customer can insert in the order proposal a maximum of four pieces for each Product.
3.5 Magrì is in no case responsible for any errors deriving from the failure of the Customer to connect to the Website.
4. Price
4.1 The price of the Products indicated on the Site is expressed in Euro and includes all applicable taxes or duties. The cost of the Products must be added to the delivery costs, indicated separately in the order form.
4.2 Magrì constantly checks the accuracy of the prices indicated on the Site; nevertheless, the absence of errors can not be guaranteed. In the event that an error should occur in the indication of the price of a Product, Magrì will reject the order and offer the Customer the opportunity to purchase the Product at the correct price. If the error is found only after accepting the order, Magrì will offer the customer the opportunity to cancel the order.
5. Conclusion of the contract
5.1 The Website shows the essential characteristics and the price of each Product. The information on the Site does not constitute an offer by Magrì.
5.2 Before sending an order proposal via the Site, the Customer is obliged to carefully read all the instructions provided during the purchase process (including the delivery costs, the conditions for the exercise of the right of withdrawal and the Privacy Policy) as well as these General Conditions.
5.3 To purchase a Product, the Customer must (i) insert the Product selected in the “Shopping Cart” by clicking on the appropriate button, (ii) complete the order proposal, (iii) select the payment method, (iv ) accept the General Conditions and (v) transmit the order proposal to Magrì through the Website.
5.4 The transmission of the order proposal constitutes a purchase proposal relating to the selected Product, governed by these General Conditions and binding for the Customer (without prejudice to the right of withdrawal provided for in article 10 below). The transmission of the order proposal by the Customer implies the latter’s obligation to pay the price of the Product, or of the Products, ordered.
5.5 Before submitting the order proposal the customer has the possibility to make any corrections / changes to the data entered by following the appropriate procedure indicated on the Site (by way of example and not exhaustive, the Customer has the right to change the quantity of the Products who intends to purchase by adding or deleting one or more Products from the “Cart”).
5.6 Without prejudice to the use of personal data described in the Privacy Notice, the form with the order proposal and the Customer’s data relating to the order proposal may be retained by Magrì for the period of time provided for by current legislation.
5.7 Within 5 days Magrì may, at its discretion, refuse an order proposal (in this case no amount will be due by the Customer to Magrì, with the exception, possibly, of the sums indicated in the following article 6); the refusal can take place, among other things, the following cases: (i) in case of non-availability of the Products (without prejudice to the provisions of article 3.3); or (ii) in the event that there is an indication, or suspicion, of fraudulent or illegal activity, including the suspicion that purchases are made for commercial purposes; (iii) in case of non-compliance by the Customer with its obligations deriving from a previous contract concluded with Magrì.
5.8 The contract between Magrì and the Customer ends when the Customer receives confirmation from Magrì of the acceptance of the order submitted through the procedure provided on the Site. Acceptance (or rejection) by Magrì the order proposal will be sent to the Customer at the e-mail address indicated by the Customer in the order proposal (“Order Confirmation”).
5.9 In case of non-availability of one or more Products ordered, the Customer will be notified by e-mail. In this case the order proposal is canceled, or accepted only for the Products available. In case of partial acceptance, the Customer is required to pay only the price related to the Products available (if payment is made by credit card, the Customer will be charged only the amount corresponding to the Products available).
5.10 In compliance with the provisions of article 51, paragraph 7, of the Consumer Code, as defined below, the Order Confirmation will contain a summary of the essential characteristics of the Products purchased, the detailed indication of the price and the modalities of payment, information regarding delivery costs, the conditions and methods of exercising the right of withdrawal (including the indication of the exclusion from the right of withdrawal in the case of personalized products), the indication of an address to which complaints, information on after-sales assistance services and on existing commercial guarantees and a copy of these General Conditions.
5.11 The risk of loss or damage to the Products is transferred to the Customer when the latter (or a third party designated by the Customer and different from the carrier) physically enters the Product.
6. Method of payment
6.1 The Customer may pay the fee related to the Products contained in the order proposal and shipping costs by credit card, PayPal or bank transfer.
6.2 Magrì accepts payments made through the Cartasì and American Express system.
6.3 The debit of transactions on the Customer’s credit card will be made only after: (i) the credit card details have been verified; (ii) authorization to debit the credit card company used by the customer has been received, and (iii) the availability of the Product by Magrì has been confirmed.
6.4 There will be no charge on the credit card at the time of transmission of the order proposal, subject to the temporary charge necessary to verify the validity of the credit card. It is understood that, following the order fulfillment, this temporary charge will be canceled and replaced by the charge corresponding to the amount due by the Customer. The temporary charge will also be canceled if the order is canceled.
6.5 Payments can also be made by bank transfer to the following IBAN code: IT31X0305101699000000000069. All costs and expenses (including any bank charges) associated with the bank transfer and possibly debited, from time to time, to the Customer by their bank, remain the responsibility of the Customer. Payment must be made no later than 3 (three) working days from the date of Order Confirmation.
6.6 In the event that, for any reason, within the deadline stated in the preceding article 6.5 it is not possible to charge the credit card the amounts owed by the Customer (or, in case of bank transfer, the funds corresponding to these amounts are not available on Magrì’s bank account), it will not be possible to execute the contract and the order will be canceled.
7. Transportation and delivery
7.1 The Products will be delivered to the address indicated by the Customer in the order proposal. At the time of delivery it is necessary to sign the Customer (or his delegate). The courier may request the presentation of an identity document from the person who withdraws the package. We do not deliver to PO boxes.
7.2 In case of payment by bank transfer, shipments will be made after receipt of the transfer by Magrì.
7.3 For each order Magrì will issue an appropriate invoice that will be sent to the Customer by e-mail or by post in compliance with current legislation. The invoice is issued on the basis of the information provided by the Customer when ordering. Changes to the invoice are not allowed after its issue.
7.4 The delivery costs remain the responsibility of the Customer and are shown separately in the order form.
7.5 The products purchased will be delivered by courier selected by Magrì (hereinafter “Corriere”) on working days (with the exclusion, therefore, of Saturdays, Sundays and local or national holidays). Deliveries will be made within 10 (ten) days from the date of the Order Confirmation (except in the case of events of force majeure or unforeseeable circumstances). In case of non-delivery within the aforementioned term, the Customer will grant, by communication to be sent to the e-mail address: social@magri.com, a further term of 7 (seven) days (or a longer term if this is required by law or is deemed reasonable according to the circumstances) for the delivery of the Product concerned, provided that, in the event of failure to comply with the said additional term, the Customer may terminate the Contract and Magrì must repay without delay all the expenses incurred present Contract.
7.6 The Customer (or his delegate) is required to check, at the time of delivery of the Products by the Courier: (i) that the number of packages delivered corresponds to that indicated on the delivery note; and (ii) that the packaging and its seals are intact, undamaged, not wet or altered in any way. Any damage to the packaging and / or the Product or the mismatch in the number of packages or indications must be immediately notified in writing on the delivery note of the Courier. Where permitted by current legislation, once the Courier’s document has been signed without the Client having raised any exceptions, the Customer can not make any objection about the exterior characteristics of the package delivered; it is understood that the Customer may raise objections even later as provided for by the following article 13, where such disputes are related to other profiles.
8. Confirmation of delivery
8.1 Magrì will send the Customer an e-mail of Confirmation of Postponement After the shipment of the Products.
9. Packages or packagings
9.1 The Products purchased on the Website are delivered using the normal packaging used by Magrì customer care.
10. Right of withdrawal
10.1 According to article 52 of the Consumer Code, as defined below, the Customer has the right to withdraw from the contract, without specifying the reason, within 5 (five) days from the date on which the Customer (or his authorized representative at receipt of the Product) physically enters in possession of the Product itself and in case of distributed delivery, from the day on which the Customer acquires the physical possession of the last Product.
10.2 To exercise the right of withdrawal, the Customer must send by e-mail or traditional post, within the deadline specified in the previous article 10.1: • the withdrawal form attached, duly completed and signed;
10.3 Within 5 (five) days of the withdrawal notice (transmitted in accordance with the previous article 10.2) the Customer must return the purchased Product to Magrì by sending it to the following address, choosing the most appropriate shipping method to the Product value: Magrì by Globalsolutions srl, with registered office in Via Vittorio Veneto, 204 – 80054 Gragnano (NA), Italy. The costs for returning the Product to Magrì are charged to the Customer. The Customer is solely responsible for any decrease in the value of the Product resulting from a handling of the Product other than what is necessary to ascertain its nature, characteristics and functioning: therefore, the Customer is obliged not to remove any labels applied to the Product.
10.4 Magrì will provide for the full reimbursement of the sums paid by the Customer, including any reasonable delivery costs, without undue delay and in any case no later than 7 (seven) days from the date on which Magrì was informed of the Customer’s decision to withdraw from the contract in accordance with this article 10. Such reimbursement will be made by Magrì with the same payment methods used by the Customer for the initial transaction, unless otherwise agreed and expressly agreed between the parties and on condition that the Customer does not have to incur additional expenses of such reimbursement.
10.5 Magrì may suspend the reimbursement until the receipt by Magrì of the returned Product or, where it occurs before such reception, until the moment when the Customer provides proof of having returned the Product.
10.6 After the shipment of the Product, the order can not be canceled or modified. The return of the Products already shipped must be carried out in any case in accordance with the procedure provided for in this article 10.
11. Customized products
11.1 In compliance with the provisions of article 59, paragraph 1, letter c) of the Consumer Code, as defined below, the right of withdrawal does not apply to orders relating to customized products such as, but not limited to, the Products on which the customer’s initials are engraved.
12. Replacement of products
12.1 Without prejudice to the rights of the Customer as per articles 10 and 13 of these General Conditions, Magrì recognizes in any case the Customer the possibility to replace the Products purchased on the Website in the following ways: (I) upon receiving the Product, the Customer must promptly contact Magrì by e-mail to be sent to the address: social@magri.com (II) the Customer must complete the form provided with the Product delivered and for which you intend to obtain the replacement, clearly indicating the code and size of the new Product that the Customer wishes to receive (the code and size are shown as indicated on the Website); (III) no later than 14 (fourteen) days from the date of delivery of the Product, the Customer is obliged to return the Product to Magrì in the original condition in which it was delivered, avoiding to detach the labels from the Product, together with the form indicated in the previous article 12.1 (II). The delivery costs related to the return of the Product are charged to the Customer; (IV) Magrì will reimburse the amount paid by the Customer, with the same payment methods used by the Customer for the purchase, no later than 14 (fourteen) days from delivery to Magrì of the returned Product; (V) Magrì will accept the replacement upon verification of the availability of the requested Product in substitution.
12.2 The replacement will be processed by Magrì in the same manner used for each new order, and will therefore apply the same terms and conditions applied to the initial order of the Customer as provided by these General Conditions.
13. Defects of conformity
13.1 Should a product sold by Magrì present a production defect and in any case for any presumed lack of conformity relating to Products sold by Magrì, the Customer is obliged to contact the online assistance, by e-mail or by post, at the addresses of following indicated: Magrì by Globalsolutions srl via Cusani, 1 20121 Milan – Italy social@magri.com
13.2 The sale of the Products is subject to the legal guarantees provided for in Articles 129, 130 and 132 of the Consumer Code, as defined below. Pursuant to these regulatory provisions, the Customer has the right to obtain the restoration of the conformity of the goods by repair or replacement (the Customer can choose whether to obtain the repair or replacement of the Product under the conditions provided for by law), at no cost to him; or, in the event that one of these remedies is unsuccessful (as provided for in Article 130, paragraph 7, of the Consumer Code), it may obtain a reasonable reduction in the price of the Products or the termination of the contract. The Customer loses these rights if he does not inform Magrì of the lack of conformity within the term of 2 (two) months from the date on which he discovered this lack of conformity. The action aimed at asserting a conformity defect not maliciously concealed by Magrì is prescribed, in any case, within the term of 26 (twenty-six) months from delivery of the Product.
13.3 In the event that the Customer requests, under the terms of this article 13, the repair or replacement of the Product due to a lack of conformity of the Product, the delivery costs related to the return to Magrì of the Product to be repaired or replace, as well as all expenses related to the delivery to the Customer of the repaired or replaced Product, remain the responsibility of Magrì.
14. Guarantee of authenticity and intellectual property rights
14.1 Magrì guarantees the authenticity of all the Products purchased on the Site. The “Magrì” branded products are made with Italian materials, are packaged by Italian artisans, and are all rigorously and integrally MADE IN ITALY. 14.2 The “Magrì” trademark, as well as all the figurative and non-figurative trademarks and service marks, present on the Products, on the relative accessories and / or packaging, of the shape marks, whether they are registered or not, so like all illustrations, images and logos protected by copyright.
15. Applicable law and jurisdiction
15.1 These General Terms and, consequently, the contracts concluded with the Customers, are governed by Italian law and must be interpreted according to it (including the Legislative Decree No. 206 of 6 September 2005, “Consumer Code” and, in particular, “Chapter I, Title III of Part III” as well as Legislative Decree No. 70 of 9 April 2003, “E-commerce Decree”).
15.2. Disputes arising from the interpretation, validity and / or execution of these General Conditions will be devolved to the jurisdiction of the judge of the place of residence or domicile of the Customer. Alternatively, the Customer may choose to access the platform for the extra-judicial resolution of disputes provided by the European Commission, available at http://ec.europa.eu/odr Online Dispute Resolution
16. Contacts
16.1 For further information and assistance on the Site or on how to purchase online, the Customer can contact Magrì at the following addresses: Magrì by Globalsolutions s.r.l. via Cusani, 1 20121 Milan – Italy tel: +39 02 3929 7100 social@magri.com